⚙️ Account October 5, 2026

Help Centre redesigned to match interspacemusic.com

Your support experience now shares the same look as interspacemusic.com, so moving between the main site and the Help Centre does not feel like switching products. Every ticket you open now shows a clear status tracker, so you always know whether you are waiting on us or we are waiting on you.

What's included

One consistent look

The Help Centre, your ticket dashboard, and interspacemusic.com now share the same design, so moving between them does not feel like switching products.
Ticket status tracker

Every ticket now shows a three step tracker, Received, With our team or Waiting on you, and Resolved or Closed, so you always know where things stand.
Consistent ticket numbers

Your ticket confirmation and your dashboard always show the same ticket number, matching what support references when you follow up.
Clearer ticket avatars

Your Help Centre profile picture is now your initials instead of a random stock photo, and your IP address is no longer sent to a third party avatar service.